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Street Light Outage Information

There are four types of Street Lights within the City:

1. Mounted on wood poles (residential areas) (ComEd Owned)
2. Mounted on decorative poles (Galena Ave., Carriage Hill & Riverside Drive) (ComEd Owned)
3. Mounted on concrete poles (Downtown Area) (City Owned--scroll down for more information)
4. Mounted on Traffic Signals (Major intersections) (City Owned)

If you notice that a light is not working, please report it to the proper owner.

ComEd: 1-800-334-7661 (1-800- EDISON 1)

• You will get an automated answering machine.
• Press the number associated with reporting a power outage.
• You will be asked to enter the phone number where the outage has occurred.
• At this point, unless you really are having a power outage they will report that no outage for that area has been reported.
• Next you will be connected to a live person.
• Tell this person that you are reporting a street light outage.
• They will take the address (location) of the light and prepare a work order.
• They will also let you know the time frame for the repair.
  

City Of Freeport Public Works Department 815-235-8210

Please let the person answering the phone know the following information:

• your name
• your phone number
• a description of light that is out
• the address and location of the light
• the type of pole and any other relevant information

If you get the answering machine please leave the same information after the beep.

Quick Links

Freeport City Hall
524 W. Stephenson St.
Freeport, IL 61032
Phone: 815-235-8200 or 815-235-8203